Privacy Policy

Last Updated: 11.06.2024

Operator: GEMNKE, LLC (EIN: 87-3453282) | 13039 Los Angeles Woods Ln, Orlando, FL 32824

1. What We Collect

To provide HelpAI+, we process:

  • Basic Info: Email (for account recovery if provided)
  • Queries: Your questions/responses (deleted after 30 days)
  • Technical Data: IP, device type (security/analytics)

We never collect: Payment info, health data, or content from users under 13.

2. How We Use Data

Your information helps:

  • Generate AI responses
  • Improve service quality (opt-out available)
  • Block abuse/spam

Strict Limits:

  • No selling/sharing with advertisers
  • No marketing emails unless you opt-in

3. Your Choices

You can:

  • Opt out of model training: Email ask@helpai.plus
  • Disable cookies (except essential ones)

4. Data Sharing

Shared only when required with:

  • Our hosting provider (essential for service)
  • Law enforcement (with valid legal process)

5. Security

We use:

  • Encryption (SSL/TLS)
  • Regular security audits

Note: No system is 100% secure – use strong passwords.

6. Changes & Contact