Terms & Conditions

SCOPE AND APPLICATION

You expressly agree and accept the Conditions set forth herein unconditionally as a binding contract ("the Agreement") enforceable by law. The following are the terms and conditions governing your use of the [Your Company Name] AI Assistant Subscription Service ("Subscription") and any related services offered through our platform, collectively referred to as ("Service").

  • "Customer", "User", "You" or "Your" refers to the individual or entity accessing the Service.
  • "Site" means our website located at [Your Website URL] (e.g., https://yourdomain.com/).
  • "We", "Us", "Our" or "Company" refers to [Your Legal Company Name].

We reserve the right to modify this Agreement at any time. Such amendments will:

  1. Be communicated to you via email or through notices on our Site
  2. Become effective immediately upon posting unless otherwise stated
  3. Apply to all future uses of the Service

Your continued use of the Service after any modifications constitutes acceptance of the revised terms. If you disagree with any changes, you must discontinue using the Service immediately.

Key notes about amendments:

  • Material changes will be prominently notified
  • You may terminate your subscription if you don't agree with changes
  • Failure to object within 7 days of notification implies acceptance

For questions about these terms, contact: [Your Support Email]

AI ASSISTANT SUBSCRIPTION OPT-IN PROCEDURE

You opt-in to [Your Service Name] by completing the registration process at [Your Website URL] and providing the required information.

  1. Initial Consent

    • When you click the ['SUBSCRIBE NOW'] button, you will receive an SMS to confirm your subscription:"[ServiceShortcode]: Hello [First Name], thank you for choosing [Your Service Name]! Reply YES to activate your AI assistant subscription. Reply STOP to cancel or HELP for support."
  2. Confirmation

    • Upon replying "YES", you will receive:

      • A welcome SMS with a link to access your account dashboard at [Your Dashboard URL]
      • Your subscription will be immediately activated
  3. Opt-Out Options

    • To cancel SMS notifications:

      • Text STOP to [Shortcode] (or reply STOP to any message)
      • Confirmation: "[ServiceShortcode]: You have been unsubscribed. No further messages will be sent."
    • To resubscribe: Complete a new registration at [Your Website URL]
  4. Support

    • Text HELP to [Shortcode] for assistance
    • Response: "[ServiceShortcode]: Visit [Your Support URL] or email [Support Email] for help."
  5. Carrier Information

    • Supported carriers: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and others (subject to change without notice)
    • Carriers are not responsible for message delays/delivery
    • Standard message & data rates may apply
    • Estimated message frequency: [X] messages/month (varies by account activity)

SERVICE AND BILLING

Service Description

[Your Company Name] provides an AI-powered virtual assistant service ("Service") accessible via [platform: e.g., web, mobile app, etc.]. The Service offers:

  • Instant answers to user queries
  • Personalized recommendations
  • Task automation features

Subscription Plans

  • Basic: [$X.XX/month] - Includes [X] queries per month
  • Pro: [$X.XX/month] - Unlimited queries + [premium features]
  • Enterprise: Custom pricing for businesses

Billing Information

  • Recurring charges apply based on your selected plan
  • Payment methods accepted: [Credit Cards, PayPal, etc.]
  • Cancel anytime via your account dashboard

Safety & Proper Use

  • Account Security: Keep login credentials confidential
  • Age Restrictions: Users must be [13/16/18+] years old
  • Professional Advice: AI responses are informational only and not a substitute for professional [medical/legal/financial] advice

Service Limitations

  • Response accuracy may vary based on query complexity
  • Service availability: [99.9%] uptime (excluding maintenance)
  • Fair Use Policy applies to prevent system abuse

Legal Disclaimer

[Your Company Name] does not guarantee:

  • Absolute accuracy of AI-generated content
  • Availability of specific features at all times
  • Outcomes from using the Service

Pricing

  • Current rates displayed at [Your Website URL]/pricing
  • We reserve the right to modify prices with [30-day] notice

Refund Policy

  • [X]-day money-back guarantee for new subscribers
  • Prorated refunds for annual plans canceled early
  • No refunds for partial months of service

CANCELLATION AND REFUND POLICY

Subscription Management

  1. Cancellation

    • You may cancel your subscription at any time through:

      • Your account dashboard at [Your Website URL]
      • Email request to [Support Email]
      • Phone: [Customer Service Number] (if available)
    • Cancellations take effect at the end of your current billing cycle
  2. Refund Eligibility

    • New Subscribers: Full refund if requested within [X] days of initial purchase
    • Existing Subscribers: Prorated refunds for prepaid annual plans
    • Non-Refundable:

      • Partial months of service
      • Any usage exceeding free trial limits

Refund Process

  1. Submit request via [Preferred Method: email/account portal]
  2. Refunds processed within [X] business days
  3. Credit appears on your statement within [X-X] days (varies by financial institution)

Service Limitations

  • We reserve the right to suspend or terminate accounts for:

    • Violation of our Terms of Service
    • Suspicious activity or fraud
    • Non-payment

Technical Issues

  • If the Service is unavailable for more than [X] consecutive hours:

    • You may request a service credit
    • Contact [Support Email] with outage details

Special Cases

  • Enterprise/business plans may have custom cancellation terms
  • Promotional subscriptions are subject to their specific terms

DISCLAIMER OF CONTENT LIABILITY

  1. No Endorsement or Responsibility

    [Your Company Name] provides an AI-powered platform that generates responses based on user inputs. We:

    • Do not create, control, or endorse any user-generated content
    • Are not responsible for the accuracy, legality, or completeness of AI-generated responses
    • Do not guarantee that content meets any particular standards
  2. User Responsibility

    You acknowledge and agree that:

    • All use of AI-generated content is at your sole discretion and risk
    • You are solely responsible for verifying any critical information
    • We shall not be liable for any decisions made based on our service's output
  3. Third-Party Content

    Where our service references or links to third-party content:

    • We exercise no control over such external materials
    • Inclusion does not imply our endorsement
    • We disclaim all liability for third-party content
  4. No Professional Advice

    AI-generated content should not be construed as:

    • Legal, medical, financial, or other professional advice
    • Our official position on any matter
  5. Content Moderation

    While we may implement content filters:

    • We do not guarantee complete filtering of objectionable material
    • Users may encounter unintended outputs
    • We reserve the right to remove content but assume no obligation to do so

Indemnification Clause

You agree to hold harmless and indemnify [Your Company Name] from any claims arising from your use of or reliance on service-generated content.

SUBSCRIPTION OFFER AND ACCEPTANCE

1. Order Process

  • Your subscription request constitutes an offer to purchase under these Terms
  • We reserve the right to:

    • Accept or reject any subscription at our sole discretion
    • Limit quantities or restrict sales to any individual/entity
  • No Liability for Rejection: We are not obligated to fulfill any order and assume no liability for rejected requests

2. Order Confirmation

  • Automatic emails/SMS about your order status are informational only and do not constitute acceptance
  • Formal acceptance occurs only when:

    • We successfully process your payment AND
    • Grant you access to the Service ("Effective Acceptance")

3. No Availability Guarantees

While we strive to maintain uninterrupted service:

  • We do not guarantee 24/7 availability or specific response times
  • Service may be suspended for maintenance, security, or other operational reasons without liability

4. User Responsibilities

You must:

  • Provide accurate and current registration information
  • Maintain the confidentiality of your login credentials
  • Immediately notify us of any unauthorized account access

5. Record Keeping

  • We retain order records for [X] months as required by law
  • Discrepancies must be reported within [X] days of purchase

6. Service Limitations

  • AI Disclaimer: Responses are generated automatically and may contain errors. We:

    • Do not independently verify all outputs
    • Are not liable for decisions made based on AI-generated content
  • Third-Party Dependencies: Service quality may depend on external APIs/platforms beyond our control

TERMINATION POLICY

1. Our Right to Terminate

We may immediately suspend or terminate your access to [Service Name] without liability if:

a) Payment Default

  • You fail to pay subscription fees within [X] days of the due date
  • Your payment method is declined and not updated within [X] days

b) Violations

  • You breach these Terms or our Acceptable Use Policy
  • We suspect fraudulent, abusive, or illegal activity

c) Service Integrity

  • Your usage negatively impacts service performance for other users
  • Required by law or regulatory authority

2. Effect of Termination

Upon termination:

  • Your right to use [Service Name] ceases immediately
  • No refunds for partial subscription periods (except as required by law)
  • We may delete your account data per our Privacy Policy

3. Your Termination Rights

You may cancel:

  • Via your account dashboard at any time
  • By emailing [Support Email]
  • Cancellations take effect at the end of your billing cycle

4. Survival Clause

The following provisions survive termination:

  • Payment obligations for used services
  • Intellectual property protections
  • Liability limitations
  • Dispute resolution terms

5. No Liability for Termination

We are not liable for:

  • Any losses resulting from service suspension/termination
  • Content loss upon account closure
  • Third-party impacts from your termination

LIMITATION OF LIABILITY

1. General Limitations

To the fullest extent permitted by law:a) [Your Company Name]'s total liability for any claims related to [Service Name] shall not exceed:

  • For paid users: The fees you paid during the 6 months preceding the claim
  • For free users: $50 USD

b) Under no circumstances shall we be liable for:

  • Indirect, special, or consequential damages
  • Lost profits, revenue, or data
  • Business interruption costs
  • Third-party claims against you

2. Service-Specific Exclusions

We expressly disclaim liability for:

  • Accuracy or reliability of AI-generated content
  • Service interruptions beyond our reasonable control
  • User decisions made based on our service
  • Compatibility issues with third-party systems

3. Force Majeure

We are not responsible for failures caused by:

  • Natural disasters
  • Government actions
  • Telecommunications failures
  • Cyberattacks
  • Other events beyond our reasonable control

4. Essential Purpose

These limitations apply:

  • Even if advised of potential damages
  • Regardless of the legal theory (contract, tort, etc.)
  • If any remedy fails of its essential purpose

5. User Acknowledgement

You agree that:

  • These limitations are fundamental to the agreement
  • The service is priced reflecting these risk allocations
  • You may obtain additional insurance for uncovered risks

DATA PROTECTION & PRIVACY

1. Data Collection

We process personal data ("Data") as:

  • Necessary for service operation (account creation, queries)
  • Described in our Privacy Policy at [Privacy Policy URL]
  • Limited to what's relevant for an AI assistant service

2. User Consent

By using [Service Name], you acknowledge:a) Query Processing: Your inputs may be used to:

  • Generate responses
  • Improve our AI models (unless you opt-out)

b) Security Measures: We implement:

  • Encryption for data in transit
  • Access controls for staff

3. Strict Limitations

We do not:

  • Sell or rent your Data to third parties
  • Retain query history longer than [X] days (unless required by law)
  • Use your Data for unrelated marketing without explicit consent

4. Your Rights

You may:

  • Access/correct your Data via account settings
  • Request deletion (subject to legal requirements)
  • Opt-out of data processing for AI training
  • Withdraw consent (may limit service functionality)

5. Third-Party Disclosures

Data may be shared only:

  • With essential service providers (payment processors, hosting)
  • When legally compelled
  • In anonymized form for analytics

6. No Liability for

  • Accuracy of user-provided information
  • Third-party misuse of publicly shared queries
  • Data loss due to:

    • User credential compromise
    • Force majeure events