Terms & Conditions

SCOPE AND APPLICATION

You expressly agree to these Terms as a binding contract ("Agreement") governing your use of the HelpAI+ conversational assistant ("Service"), operated by:

GEMNKE, LLC (EIN: 87-3453282)
13039 Los Angeles Woods Ln, Orlando, FL 32824, USA
Contact: ask@helpai.plus

Definitions

  • "User" or "You": Anyone accessing the Service.
  • "Site": https://helpai.plus.
  • "Service": Free AI-powered chat assistance, subject to fair use.

Modifications

We may update these Terms at any time by:

  • Posting changes on the Site
  • Sending notices for material updates (e.g., usage limits) Your continued use after changes constitutes acceptance.

User Responsibilities

By using the Service, you confirm you:

  • Are human (no bots/AI-generated queries)
  • Won’t misuse the system (spam, harmful requests, etc.)

Need adjustments? For example:

  1. Add specific fair use limits (e.g., queries/day)
  2. Clarify data retention for free accounts
  3. Include age restrictions

FREE ACCESS VERIFICATION PROCESS

You activate HelpAI+ by completing verification at https://helpai.plus.

1. SMS Confirmation

  • After form submission, you'll receive:"HLPAI: Hello [First Name]! Confirm your access by replying YES. Reply STOP to opt-out or HELP for support."

2. Activation

  • Reply "YES" to receive:
    • Instant access link to https://helpai.plus
    • Confirmation: "HELPAI: You're verified! Start chatting now: [link]"

3. Opt-Out

4. Support

5. Carrier Details

  • Supported: AT&T, T-Mobile, Verizon, etc.
  • Standard messaging rates may apply
  • Estimated: 2-4 messages/month (service alerts only)

SERVICE

1. Service Description

HelpAI+ provides free AI-powered chat assistance via. Features include:

  • Instant answers to queries
  • Task automation guidance
  • Personalized recommendations

2. Proper Use

You agree to:

  • Use the Service only as a human (no bots/AI-generated queries)
  • Maintain account security (if login required)
  • Be at least 13 years old (or older if required by your jurisdiction)

Disclaimer: AI responses are informational only – not professional [medical/legal/financial] advice.

3. Limitations

  • Accuracy: May vary based on query complexity
  • Availability: Service may be interrupted for:
    • Maintenance
    • Fair use enforcement (e.g., spam prevention)
    • Legal/security reasons

4. Fair Use Policy

We reserve the right to:

  • Limit queries/user if system abuse is detected
  • Restrict access to protect service integrity

5. Modifications

HelpAI+ may update features/service limits with prior notice on [helpai.plus]. Continued use = acceptance.

ACCOUNT CLOSURE POLICY

1. Termination by User

You may disable your account at any time by:

Effects:

  • Immediate loss of access to saved chat history
  • Anonymization of query data within 30 days

2. Termination by HelpAI+

We may restrict access if you:

  • Violate our Acceptable Use Policy (e.g., spam, harmful content)
  • Attempt to circumvent system limits
  • Use automated tools/bots to interact with the Service

3. Data Handling

  • Queries: Anonymized after 90 days
  • Contact Info: Deleted upon account closure
  • Legal Exceptions: Data may be retained if required by law

4. Service Availability

Being a free service, HelpAI+ may:

  • Temporarily limit features during high traffic
  • Discontinue the Service with 30 days' notice

CONTENT DISCLAIMER

Operator: GEMNKE, LLC (EIN: 87-3453282) | ask@helpai.plus

1. AI-Generated Content

HelpAI+ provides automated responses based on user inputs. You acknowledge that:

  • We do not create, monitor, or endorse AI outputs
  • Responses may contain inaccuracies or errors
  • Content should never replace professional advice (medical, legal, financial, etc.)

2. Your Responsibilities

By using this free service, you:

  • Verify critical information independently
  • Assume all risks from using AI-generated content
  • Understand we cannot guarantee compliance with specific standards

3. Third-Party Links/References

Any external content referenced by the AI:

  • Is not controlled by HelpAI+
  • Does not imply our endorsement
  • May have separate terms/privacy policies

4. Content Moderation

While we implement safeguards:

  • No filtering system is perfect – you may encounter objectionable material
  • We reserve the right (but not the obligation) to remove content

5. Legal Protection

You agree to indemnify GEMNKE, LLC against claims arising from:

  • Your reliance on AI responses
  • Third-party content accessed via our Service
  • Your misuse of the platform

SERVICE ACCESS TERMS

1. Free Access Activation

  • Your registration constitutes a request to use HelpAI+
  • We reserve the right to:
    • Restrict access to prevent abuse (e.g., bots, spam)
    • Modify eligibility criteria without prior notice

2. Account Verification

Access is granted only after:

  • Completing human verification (e.g., SMS/email confirmation)
  • Providing accurate registration details

3. Service Availability

As a free service:

  • No uptime guarantees (may suspend for maintenance/security)
  • Features may change or be discontinued

4. User Obligations

You must:

  • Keep login credentials secure (if applicable)
  • Notify us immediately of unauthorized access
  • Comply with all usage policies

5. AI-Specific Disclaimers

  • Output Accuracy: Responses are AI-generated and unverified
  • Third-Party Reliance: Some features depend on external APIs

6. Record Retention

  • Activity logs stored for 90 days (unless legally required longer)
  • Report errors within 7 days of occurrence

ACCOUNT TERMINATION

1. Our Rights

We may suspend/terminate access to HelpAI+ if you:

  • Violate our Acceptable Use Policy (e.g., spam, harmful content)
  • Use bots/automated tools to interact with the Service
  • Attempt to disrupt service integrity

2. Your Rights

You may disable your account by:

3. Effects of Termination

  • Immediate loss of access
  • Data Handling:
    • Chat history anonymized within 30 days
    • Personal data deleted per our Privacy Policy

4. Survival Clause

These provisions remain after termination:

  • Intellectual property protections
  • Liability disclaimers
  • Dispute resolution terms

5. No Liability

As a free service, we’re not liable for:

  • Lost data or content
  • Third-party impacts from termination

LIABILITY DISCLAIMER

1. No Financial Liability

As HelpAI+ is a free service, our total liability for any claim is limited to $50 USD.

2. Excluded Damages

We’re not responsible for:

  • AI response inaccuracies
  • Service interruptions (maintenance, outages, etc.)
  • User decisions based on AI outputs
  • Third-party compatibility issues

3. Uncontrollable Events

No liability for failures caused by:

  • Natural disasters
  • Government actions
  • Cyberattacks
  • Infrastructure failures

4. User Agreement

By using HelpAI+, you accept:

  • This is a non-professional tool
  • You assume all risks of use
  • No insurance/warranty applies

DATA PRACTICES

1. What We Collect

To operate HelpAI+, we process:

  • Account Data: Email (if provided)
  • Queries: Your inputs for response generation
  • Technical Data: IP, device info (security/analytics)

We never collect: Payment info or sensitive personal data.

2. How We Use It

Your data helps:

  • Deliver AI responses
  • Improve models (opt-out available)
  • Prevent abuse

Strict Limits:

  • No selling/sharing with advertisers
  • Query history deleted after 30 days
  • No marketing without consent

3. Your Control

You can:

  • Delete your account/data via Settings
  • Opt out of model training (email ask@helpai.plus)
  • Request access to your data

4. Third Parties

Data shared only with:

  • Hosting providers (required for service)
  • Legal authorities if required

5. No Guarantees

We’re not liable for:

  • Inaccurate info you provide
  • Third-party breaches
  • Data loss from:
    • Your compromised credentials
    • Force majeure events